IT specialist with over 17 years of experience in enterprise systems architecture, workflow design, and Atlassian suite utilization. I partner with business leads to build scalable, intuitive solutions that improve productivity, operational efficiency, and reduce technical debt.
Cut Tool overhead by 50% at Uber through ownership and a multi-year program addressing technical debt and inefficiencies.
Streamlined IT program management at Uber by creating a standardized Jira OKR tool, adopted by 15,000 users across four business units.
Optimized test track usage to 100% for Uber ATG (self-driving vehicle division) via a real-time tracking process for autonomous vehicles.
Architect of PMO process for multi-year autonomous vehicle program at Uber ATG, adopted by 8,000 engineers and program managers.
Implemented global defect tracking process at Cubic Transportation Systems, achieving full adoption and improved project efficiency within 3 months.
Centralized engineering and operations project management at Certona, implementing Jira and SCRUM to increase deployment frequency from quarterly to monthly.
Fully migrated hosted Jira Server instance to Jira Cloud at Certona.
Uber Technologies, Inc.
February 2022 - October 2025
Spearheaded automation initiatives that reduced engineering tooling overhead by 50%, saving 70+ hours/week across global engineering teams.
Built and led a 10-person development team to design and deliver scalable Atlassian (Jira/Confluence) solutions, improving system performance and user satisfaction.
Led cross-functional integrations of Atlassian tools with enterprise platforms, consolidating four tools into a single, unified solution, streamlining workflows.
Established engineering governance frameworks, improved tooling compliance, and increased NPS from 15 to 21.
Partnered with Security and Privacy teams to implement access-controlled processes, ensuring protection of sensitive engineering and business data.
Designed and launched a company-wide OKR management system, adopted by 15,000+ users across four business units, aligning strategic objectives and increasing visibility.
Implemented a multi-year Jira optimization program, cutting overhead by 50% and standardizing defect and project tracking across global engineering teams.
TEKsystems (Contract with Uber)
November 2019 - February 2022
Designed scalable Jira architectures supporting 100+ concurrent projects for Uber's Self-Driving Vehicle (ATG) program; adopted by 8,000+ engineers.
Acted as program architect for a safety case framework enabling compliant and trackable delivery of autonomous vehicle deployments.
Created a testing system to manage the self-driving vehicle fleet and optimize test track utilization to 100%.
Developed executive dashboards and reporting suites, enabling real-time portfolio insights and a single-pane-of-glass view of program health.
Facilitated Agile ceremonies (sprint planning, reviews, retrospectives) and coached engineering teams on Agile best practices to improve team velocity and predictability.
Implemented cross-team Jira governance and standardization processes, reducing workflow bottlenecks and improving project tracking efficiency across multiple business units.
Cubic Transportation Systems
July 2017 - November 2019
Championed the Agile/Scrum transformation across all engineering teams, increasing delivery cadence and stakeholder engagement.
Led the DevOps Transformation Team, modernizing development practices and automating release workflows; reduced deployment time from 4 hours to near-instantaneous.
Chaired the Engineering Tools Governance Board, standardizing tool usage and aligning processes across departments.
Managed a 10,000-user Jira instance, including configuration, scaling, and adoption of Advanced Roadmaps for strategic planning.
Integrated Jira with Aha!, Slack, Bitbucket, Confluence, and TestRail to create a fully unified development ecosystem.
Rolled out Slack enterprise-wide, defining and enforcing communication standards to improve cross-team collaboration.
Certona Inc.
August 2013 - July 2017
Served as implementation consultant for new clients of a web personalization engine, configuring A/B tests to optimize product recommendations and conversions.
Managed annual planning for engineering and operations teams, aligning product roadmaps with company OKRs.
Initiated and led the company's Agile transformation, acting as Scrum Master for the back-end development team and driving iterative delivery improvements.
Integrated Jira with Confluence and Bitbucket to create a streamlined development and documentation workflow.
Migrated hosted Jira Server instance to Jira Cloud.
Led cross-functional training programs for engineering and operations teams, improving Jira adoption and Agile maturity across the organization.
Bachelor of Science – Business Administration / Management Information Systems
Drexel University | Philadelphia, PA
Scrum Master Certified (SMC) | Certification No: CS124l149